Tag Archive for 'interactive-advertising'

Help Us, Help You - Internally Selling Upward

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Ten Ways to Piss Off Your Interactive Agency

Because I think we can all do a little more to make our working relationships easier, here are some common things I’ve seen over the years.  Of course, to be fair, I will publish a future post from the client’s perspective.  Enjoy.

You say things like, “I’m the client, you’re the agency.” or “I’m not paying [...]


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Help Us, Help You - Getting Yourself Connected

How often do you or the people surrounding you talk about improving internal communication?
This is all about opening up the lines of communication with the people responsible for managing & executing what makes your business go.  Consider them the gatekeepers of your success.  Marketing initiatives often take a back seat in the ecommerce world; projects [...]


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Help Us, Help You

Like any relationship, the client/agency relationship has its ups & downs.  Each side’s view of the partnership is mainly attributable to how they collaboratively face & overcome the challenges presented.  Professionally, there isn’t much more satisfying than helping a client not only reach their goals, but exceed them.  A big part of which is scoping properly & [...]


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Accountability: More than Just Numbers

In order to be truly accountable and add measurable value to business objectives, we have to understand what counts. Relentlessly focusing on what counts at the minutiae detail level at every point can distract you from making larger, measurable gains. What might be deemed as a failure to tactically execute is often the result of [...]


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