Welcome! If you're new here, you may want to get my posts automatically delivered via RSS. Click the big orange button on the left & choose the option most convenient for you. Click here to learn more about RSS. Or, you can fill your email in the box directly to the left to receive my updates in your inbox. Thanks for visiting!

Diagnosis: ROIrage

I did not coin this, but I wish I did because it is clever (thanks Matt). I think he was inspired by Logic + Emotion’s Top Ten Made Up Words of Web 3.0. If you’re not getting it; ROIrage is return-on-investment (ROI) combined with rage…get it? Kinda like ‘roid rage. Ok, maybe not so clever. BUT, it wonderfully illustrates a reaction, maybe more accurately a behavior, which is detrimental to the growth of interactive advertising. I’m not saying this medium’s growth will cease & begin to decline, but it is going to be more painful than it needs to be.

John Wanamaker once said, “Half the money I spend on advertising is wasted; the trouble is I don’t know which half.” Well Mr. Wanamaker, God rest your soul, you would be a pig in shit in today’s digital advertising world. While it is still a challenge for any online business to reach all potential customers, the manner in which the cost to find & acquire them is measured has become more sophisticated. The importance of an immediate return-on-investment has reached dizzying new heights; I looked down once & almost threw up…& I am in no way scared of heights.

Seriously, I get it. Risk tolerance is low in these difficult economic times. With increased scrutiny & limited resources making everyone’s life a bit more stressful, I can empathize. It may feel like the weight of the digital world is resting on your shoulders. The good news is that it does not have to be so. The bad news is that, while you’re doing your best Atlas imitation, opportunities are flying by completely unnoticed.

You think you’re seeing the future, but you’re simply repeating the same routine. The insanity needs to end.

Have some faith. I love numbers; I could sit & play with data all day because it makes a lot of sense to me. This has given me some perspective in viewing victories in numbers alone. Don’t mistake a series of short-term gains as the pathway to long-term success. I swear we know what we’re doing & it will ultimately lead to fantastic gains for your business that will make you look like a freaking genius. You can thank us later; immediate gratification is not necessary. The chance to advance your brand through creative thinking, smart planning & beautiful execution is all we require.

Now if you will excuse me, I must return to spreadsheets & numbers. Pivot tables & projections, subtotals & sum functions; sowing the seeds of greatness.